Examples of using Problem-solving services in English and their translations into Slovak
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Colloquial
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Medicine
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Ecclesiastic
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Official/political
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Computer
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Programming
Access to assistance and problem-solving services.
Data related to the usability, findability and quality of the information,procedures and assistance and problem-solving services.
List of the assistance and problem-solving services referred to in point(c) of Article 2(2).
Quality of information on assistance and problem-solving services.
Information about those assistance and problem-solving services referred to in point(c) of Article 2(2) that are provided at Union level.
Cooperate with the governance bodies or networks of information services, and of assistance or problem-solving services;
Collect aggregated information from the assistance and problem-solving services that form part of the gateway about the subject matter of requests and responses.
Quality requirements related to information on rights, obligations and rules,on procedures and on assistance and problem-solving services.
The common user interface should provide links to information,to procedures and to assistance or problem-solving services available on portals managed by competent authorities in Member States and by the Commission.
Based on the Charter and in the light of experience with the Your Europe portal,that information should also include a description of the assistance and problem-solving services.
A digital single gateway enabling users to obtain all information,assistance and problem-solving services needed to operate efficiently across borders.
There are discrepancies in the availability of online information and procedures, there is a lack of quality in relation tothe services and a lack of awareness regarding that information and those assistance and problem-solving services.
Their inclusion in the gateway should make it much easier for users to find the information,the procedures and the assistance and problem-solving services that they need, even when they are not familiar with any of them.
The Single Market Scoreboard incorporates comprehensive reports on 13 governance tools including monitoring the correct transposition of EU directives, analysis of infringement proceedings,administrative cooperation networks and various information and problem-solving services.
The statistics collected in accordance with paragraphs 1 and 2 in relation to the information,procedures and assistance and problem-solving services to which the gateway links shall include the following data categories.
Therefore, the quality of the information, procedures, assistance and problem-solving services available through the gateway should also be regularly monitored through a user feedback tool that asks users to assess and give feedback on the coverage and quality of the information, procedure or assistance and problem-solving service which they have used.
The common user interface should ensure that users can easily find information,procedures and assistance and problem-solving services on national and Union level websites.
In the event of a deterioration in the quality of the information,of the procedures and of the assistance or problem-solving services referred to in paragraph 1 provided by the competent authorities, the Commission shall, taking into account the seriousness and persistence of the deterioration, take one or more of the following measures.
The Commission may adopt implementing acts laying down interoperability requirements to make it easier to find the informationon rules and obligations, on procedures and on assistance and problem-solving services through the common user interface.
In order to develop the full potential of the different areas of information,the procedures and the assistance and problem-solving services that should be included in the gateway, target audiences' awareness of their existence and operation needs to be improved significantly.
Municipal authorities should be given until four years after the entry into force of this Regulation to implement the requirement to provide informationregarding the rules, procedures and assistance and problem-solving services within their responsibility.
The Commission shall provide the repository for links withthe links to the information, procedures and assistance and problem-solving services accessible on the webpages managed at Union level, and it shall keep those links accurate and up-to-date.
Competent authority' means any Member State authority or body established at national, regional or local level with specific responsibilitiesrelating to the information, procedures, assistance and problem-solving services covered by this Regulation;
The Commission and the national coordinators shall ensure that the links to information,procedures and assistance or problem-solving services offered through the gateway do not contain any unnecessary full or partial duplication and overlaps that are likely to confuse users.
As a result of the sectorial nature of those Union acts,the current provision of online information and of assistance and problem-solving services together with online procedures for citizens and businesses remains very fragmented.
The national coordinators shall provide the repository for links with the links to the information,procedures and assistance and problem-solving services accessible on the webpages managed by competent authorities, or by private or semi-private entities as referred to in Article 7(3), and they shall keep those links accurate and up-to-date.
If the European Commission thinks thatyour problem could be solved more effectively by any of the available informal or out-of-court problem-solving services, it may propose to you that your file be transferred to those services. .
This Regulation responds to those calls by offering citizens and businesses easy access to the information, the procedures,and the assistance and problem-solving services that they need in order to exercise their rights in the internal market.