英語 での First response time の使用例とその 日本語 への翻訳
{-}
-
Colloquial
-
Ecclesiastic
-
Computer
-
Programming
What is First Response Time?
Here are some of the factors which make it hard to maintain high first response time.
What's our First Response Time?
The first response time(FRT) can determine your customer's experience and actions.
Homegt; Solutionsgt; Call Centergt; What's First Response Time in a Call Center and How To Improve It?
First response time was in less than 60 seconds and my queries were quickly addressed.
Intercom helps teams work together so that you can lower first response time and offer world-class support.
Get the first response time in less than 12 hours.
For this, the call center performance needs to be constantly evaluated andtracked based on certain key performance indicators- such as the first response time(FRT).
What's First Response Time in a Call Center and How To Improve It?
Call Center Software CRMcustomer service repcustomer service toolfirst response call centerfirstresponse timehelpdesk softwareHow to Maintain high first response time(FRT)measure a call center performanceservice team FRT.
First response- Time between ticket creation and first SLA event on ticket.
Plenty of hard metrics measuring quality(NPS, first response time, resolution time) and adding targets related to these metrics to the quarterly goals.
The first response time(FRT) is the time your customers are required to wait before they get attended by a qualified agent.
With this in mind, first response time or FRT is critical in creating a great customer experience.
Using Intercom, our first response time is 3x faster. What's more, we have built trust with our customers by always getting back to them quickly.”.
For a call center, the first response time or FRT is equivalent to the first handshake with the customer as they walk-in through the front door.
Using Intercom's live chat, our first response time is 3x faster. What's more, we have built trust with our customers by always getting back to them quickly.".
Time to first response.
Average time to first response?
They also have a 30 minutes first time response for emergencies.
Since it is the first time, their response is unknown.