Examples of using Answer bot in English and their translations into German
{-}
-
Colloquial
-
Official
-
Ecclesiastic
-
Medicine
-
Financial
-
Ecclesiastic
-
Political
-
Computer
-
Programming
-
Official/political
-
Political
To create a trigger that includes Answer Bot.
Easily integrate Answer Bot into any channel.
The number of tickets resolved by Answer Bot.
Add on Answer Bot to Guide Professional or Enterprise….
To convert an existing trigger for Answer Bot.
Learn more about Answer Bot APIs& SDKs.
Answer Bot delivers even faster answers to customers.
The trigger now includes Answer Bot functionality.
Indicates if an Answer Bot suggested article solved a customer's ticket true/false.
The count of ticket IDs with an automated response WHERE an Answer Bot suggested article was included.
Answer Bot uses machine learning to answer customer questions with content from your knowledge base.
To learn more about Answer Bot, see About Answer Bot.
The new trigger appears in the list on the triggers page, as well as on the Answer Bot admin page.
If you would like to disable Answer Bot, you have to disable it for both email and the web form.
If your trigger is not listed there,it likely doesn't meet the essential conditions needed for Answer Bot triggers.
The percentage of Answer Bot suggested articles that were clicked over the total number of Answer Bot responses sent.
Median Time to Solved: The median numberof hours, minutes, and seconds between Answer Bot suggesting an answer and the customer confirming their ticket as solved.
Answer Bot increases self-service efficiency by responding to customer's questions with relevant knowledge base articles from Zendesk Guide.
The percentage of tickets where an Answer Bot article was clicked over the total number of Answer Bot responses sent.
Use Answer Bot and other automations to answer commonly asked questions-and free up your agents for things that require a more human touch.
The median number of hours, minutes and seconds between Answer Bot suggesting an answer and the customer confirming their ticket as solved.
Like Answer Bot, which recommends knowledge base articles to customers and Content Cues, which uses machine learning to predict trends that agents can't catch.
The median number of hours, minutes, and seconds between Answer Bot suggesting an answer and the customer clicking on one of the articles.
Notifications: Answer Bot(requester) This establishes that all tickets that meet the above conditions will send your Answer Bot email(see below) to the ticket requester.
In the section Configure article labels and test Answer Bot, click Configure and test to filter the list of offered Help Center articles based on labels.
The Answer Bot Insights dashboard can help you identify if Answer Bot is solving your support requests, how quickly users are opening suggested articles, and how your individual articles are performing.
The number of tickets WHERE an Answer Bot article was clicked divided by the number of Answer Bot emails sent.
Creating new triggers for Answer Bot If you're creating a new trigger, make sure you're familiar with the process.
The count of tickets where the Answer Bot suggested article solved the support request divide by the total number of tickets with an Answer bot response BY Article ID.