Examples of using Problem solving services in English and their translations into Hungarian
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(c) the assistance and problem solving services referred to in Article 6.
Establishing a single digital gateway to provide information, procedures, assistance and problem solving services.
(12) The single digital gateway and the information,online procedures and assistance and problem solving services falling within the scope of this Regulation at Union or national level should be presented in a user-centric and user-friendly way.
This initiative responds to calls from citizens and businesses for easier access to information,procedures and assistance and problem solving services.
The Commission and the national coordinators shall ensure that the information,procedures and assistance or problem solving services offered through the gateway do not contain any unnecessary full or partial duplication and overlaps that are likely to confuse users.
(3)‘competent authority' means any Member State body or authority established at either national, regional or local level with specific responsibilities relating to the information, procedures,assistance and problem solving services covered by this Regulation;
The Commission and the national coordinators shall ensure that the information,procedures and assistance or problem solving services offered through the gateway do not contain any unnecessary full or partial duplication that is likely to confuse users.
The Commission is empowered to adopt delegated acts in accordance with Article 34 concerning the detailed categories of data to be recorded in accordance with paragraph 2, in relation to the information,procedures and assistance and problem solving services to which the gateway links.
The national coordinators and the Commission shall monitor the compliance of the information,procedures and assistance and problem solving services available through the gateway for which they are responsible, with the quality requirements laid down in Articles 7 to 11 and 13.
The Commission is empowered to adopt delegated acts shall, by means of implementing accordance with Article 34 concerningts, specify the detailed categories of data to be recorded in accordance with paragraph 2, in relation to the information,procedures and assistance and problem solving services to which the gateway links.
The name of the gateway also serves as a quality label which may only be used in that sense by information websites andassistance and problem solving services included in the repository referred to in Article 16 as proof of adherence to the quality requirements referred to in Chapter III.
However, in very specialised areas and where the service provided by private or semi-private bodies meets the users' needs, Member States can propose to the Commission to include such services in the gateway, provided that they meet all conditions set out in the Regulation anddo not duplicate the assistance or problem solving services already included.
The Commission shall make the websites and webpages through which it grants access to the information referred to in Article 4(2)and to the assistance and problem solving services referred to in Article 6 more accessible within the meaning of Article 4 of Directive 2016/2102.
The information should also provide a description of the assistance and problem solving services which citizens and businesses can refer to where they have problems with understanding the information, with the application of that information to their particular situation or with the completion of a procedure.
(4) This Regulation responds to these calls by offering citizens and businesses easy access to information,procedures and assistance and problem solving services they need for the exercise of their rights in the internal market.
(37) The quality of the information, procedures, assistance and problem solving services available through the gateway should be monitored primarily through a user feedback tool that will ask users of to assess the coverage and quality of the information, procedure or assistance and problem solving service which they have used.
In addition, they shall monitor the compliance of the websites and webpages through which they grant access to such information,procedures and assistance problem solving services with the accessibility requirements laid down in Article 6a.
The national coordinators shall provide the links to all the information,procedures and assistance and problem solving services accessible on the webpages managed by competent authorities or private or semi- private entities as referred to in Article 6(3), and all their subsequent updates, to the repository of links.
This amendment is necessary in order to ensure that the Commission will be responsible for providing the access to information,procedures and assistance and problem solving services referred to in Article 4(1) and 4(2) through the single digital gateway.
(37) The quality of the information, procedures, assistance and problem solving services available through the gateway should be regularly monitored primarily through a user feedback tool that will ask users of to assess the coverage and quality of the information, procedure or assistance and problem solving service which they have used.
(3)‘competent authority' means any Member State body or authority established at either national, regional or local level with specific responsibilities relating to the information, procedures,assistance and problem solving services covered by this Regulation or any other person or body in which the Member State has vested such competence;
Therefore, the quality of the information, procedures, assistance and problem solving services available through the gateway should be regularly monitored primarily through a user feedback tool combined with an opportunity to reply in free text that will ask users to assess the coverage and quality of the information, procedure or assistance and problem solving service which they have used.
(3)‘competent authority' means any Member State body or authority established at either national, regional or local level with specific responsibilities relating to the information, procedures,assistance and problem solving services covered by this Regulation or any other person or body in which the Member State has vested such competence;
Therefore, the quality of the information, procedures, assistance and problem solving services available through the gateway should be regularly monitored primarily through a user feedback tool combined with an opportunity to reply in free text that will ask users to assess the coverage and quality of the information, procedure or assistance and problem solving service which they have used.
In 2017, the Commission intends to present initiatives for a Single Digital Gateway to provide easy online access to Single Market information, e-procedures, assistance,advice and problem solving services for citizens and businesses, as well as possibilities to complete cross-border procedures online19.
The name of the gateway also serves as a quality label which may only be used in that sense by iInformation websites andassistance and problem solving services included in the repository referred to in Article 16 as proof ofshall only be permitted to use the name of the gateway if they adherence to the quality requirements referred to in Chapter III.
The Commission shall establish and maintain an electronic repository for links to the information,procedures and assistance and problem solving services referred to in Article 2(2) allowing the connection and links between such services and the common user interface of the gateway.
(a) lays down rules for the establishment and operation of a single digital gateway to provide citizens and businesses with easy access to high quality, comprehensive information,effective assistance and problem solving services and efficient procedures regarding Union and national rules applicable to citizens and businesses exercising or intending to exercise their rights derived from Union law in the field of the internal market, within the meaning of Article 26(2) TFEU;